Administrative Support Specialist

Covington, KY
Full Time
Entry Level

NorthKey Community Care is seeking a full-time Administrative Support Specialist to provide administrative support functions in a friendly, positive, and professional manner for its Intellectual and Developmental Disabilities (IDD) program at its office in Covington, Kentucky. The hours will be Monday through Friday, full-time, 8:30 am to 5:00 pm, on-site, with the possibility of working from home up to 1 day per week (must have access to home internet)

PERKS & PAY

  • Salary: $14 an hour
  • Up to 12% annual contingency bonus
  • Generous plan for paid time off (PTO) (Up to 16 days first year)
  • Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
  • HSA Employer match up to $1000, depending on plan
  • 401(k) with employer match
  • Professional Development
  • Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program

QUALIFICATIONS

  • High school diploma required. Associate degree preferred. 
  •  Proficient in Microsoft Office programs (Office, Excel, Outlook, etc.)
  • Ability to multitask.
  • Strong Communication and listening skills.
  • Ability to adapt and respond to change. 

DUTIES AND RESPONSIBILITIES

  • Provide support to various IDD Programs, including MPW, SCL, and HCB.
  • Assist with processing and tracking of required forms and documentation for the IDD waiver and PDS programs.
  • Assist with various duties within the IDD department as needed.
  • Prepare monthly reports as needed.
  • Assist in the scheduling, uploading, and preparation of all necessary assessments. 
  • Upload necessary documentation to MWMA and our EMR system called Credible.
  • Assist with chart compliance, documentation, and filing. 
  • Adhere to all NorthKey policies and procedures.
  • Adhere to confidentiality in all matters about client information.
  • Maximize efficiency and effective use of time in maintaining accurate and punctual time reporting.
  • Attend internal meetings relating to responsibilities and duties.
  • Maintain professionalism while interacting with internal staff, clients, and vendors. 

NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!

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