Mobile Crisis Responder

Covington, KY
Full Time
Entry Level

NorthKey Community Care is seeking multiple full-time and part-time Mobile Crisis Responders to provide in-person community crisis response as part of a team to individuals experiencing mental health and substance use crises in the Northern Kentucky community. The position will be based in NorthKey's Covington, Kentucky office, but will involve traveling throughout the Northern Kentucky region to respond to crises. We are hiring for two 1st Shift 8:30 am to 5:00 pm, and one 2nd shift 4:30 pm to 1 am positions. Both of these positions WILL require weekend shifts and holiday rotation. 

Perks & Pay

  • Salary: $17.40 - $18.40 per hour (First shift - $17.40, Second/Third shift - $18.40)
  • Up to 12% annual bonus
  • Strong team and family-oriented work environment
  • Generous plan for paid time off (PTO) (16 days your first year, including your Birthday)
  • Individual and family health insurance and other insurance plans offered
  • 401(k) with employer match
  • Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
  • In-service training

Qualifications

  • A bachelor’s degree in a behavioral health field is preferred, or Peer Support Certification preferred.
  • High School Diploma and at least one year of experience working with individuals with mental health diagnoses may substitute for bachelor’s degree or Peer Support certification.
  • Relevant knowledge, training, and experience in the behavioral health field.
  • Excellent written and verbal communication skills.
  • Valid driver's license, have a personal vehicle, and ability to drive a vehicle.

Job Duties

  • Respond in person as part of a team to community settings, including homes, schools, hospitals, and other locations, to individuals who are experiencing mental health and substance use crisis situations.
  • Work as part of an interdisciplinary team to de-escalate crises and develop effective safety plans.
  • Assist individuals in developing a plan for care, including arranging hospitalization or outpatient resources as indicated.
  • Effectively address functional challenges of individuals served.
  • Identify and address risks and current or potential gaps in care in order to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, and/or social functioning.
  • Provide education to clients to promote improved functioning and skills development.
  • Coordinate transportation for clients to appointments which connect them to community resources and services.
  • Collaborate with other members of the care team involved in the client’s case.
  • Collaborate with community providers, including law enforcement and hospital staff, to establish an appropriate community response to identified individuals.
  • Educate clients and/or families and significant others on resources to assist with identified needs.
  • Maintain HIPPA compliance and client confidentiality.
  • Complete initial and/or annual and other mandatory trainings as assigned related to crises.

Work Hours: Full-time or part-time hours with flexibility expected to meet the needs of clients and the program. 2nd Shift 4:30pm-1:00am; 3rd Shift 12:30am-9:00am.

NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join our team to help us Transform Lives and Communities through excellent service!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
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